Privacy Policy

1. Scope

This Privacy Policy applies to Magisoft Games services that link to it, including www.magisoftgames.com, our official app game store, user profiles, order and entitlement records, HTML5 browser game access, Android APK downloads, support communications, and Magisoft Games app pages on third-party or alternative app stores.

Individual games, APKs, or app store listings may include additional notices when a specific feature collects different information, uses a device permission, or is distributed through a marketplace with its own privacy requirements.

2. Information We Collect

• Account and profile information: email address, password hash, session details, account role, library access, and information you choose to add to your profile.
• Orders and entitlements: cart contents, purchased products, order status, transaction references, download eligibility, library history, and records needed to deliver purchased games.
• Payment confirmation information: payment status and transaction identifiers from payment providers such as Stripe or PayPal. We do not store full card numbers or PayPal login credentials on our servers.
• Website and security logs: IP address, browser type, device information, requested pages, timestamps, errors, and other technical data used to keep the store reliable and secure.
• HTML5 game information: browser-based game access records and, when a game supports it, saved progress, settings, score data, or other gameplay information connected to your account or browser.
• Android APK information: download records, app version, update eligibility, local save data created by the app, and device or permission data only when an APK feature requires it and the user or device allows it.
• App store information: information made available to us by marketplaces such as Amazon Appstore, which may include app listing activity, install or purchase reports, support messages, reviews, diagnostics, or privacy questionnaire data depending on the marketplace.
• Support communications: messages, attachments, email address, issue details, and any other information you provide when contacting us.

3. How We Use Information

Magisoft Games uses information to:

• create and maintain customer accounts;
• process purchases and confirm payment status;
• grant, display, and protect access to purchased HTML5 games and APK files;
• provide downloads, updates, customer library access, and support;
• operate admin tools, feature placements, slideshow banners, and store listings;
• detect fraud, abuse, unauthorized access, and technical problems;
• maintain backups, audit records, security logs, and compliance records;
• improve store performance, game quality, and customer experience.

4. HTML5 Browser Games

HTML5 games sold through Magisoft Games may be hosted behind a paywall and accessed through your customer account or library. We may use account, entitlement, session, and technical information to confirm that you purchased the game and to deliver the game files securely.

Browser games may also use browser storage for settings, save files, progress, or cart and language preferences. If a game adds online features such as leaderboards, cloud saves, multiplayer, or user-generated content, that game may collect additional gameplay information and will need matching notices.

5. Android APK Downloads

Android APK purchases may be delivered through download links in your customer library after payment is completed. We may keep download records to provide access, prevent abuse, manage updates, and verify support requests.

APKs can create local game data on your device. Some APKs may request Android permissions if a game feature requires them, such as storage access, notifications, network access, or other device capabilities. The exact permissions and data practices for a specific APK should match that APK, its store listing, and any in-app notice shown to the user.

6. Alternative App Stores

Magisoft Games may publish, showcase, or link game pages on third-party app stores such as Amazon Appstore, and may later link to other marketplaces such as Google Play or Samsung app stores. Those marketplaces operate their own accounts, payment systems, analytics, reviews, ratings, privacy labels, and support tools.

When you download or buy a Magisoft Games app through another marketplace, that marketplace may collect information under its own privacy policy. Magisoft Games may receive information that the marketplace provides to developers, such as app performance, purchases, installs, support messages, privacy-label submissions, diagnostics, or review information.

7. Cookies and Browser Storage

We may use cookies, sessions, and local browser storage to keep you signed in, save cart contents, remember language preferences, protect checkout and admin areas, and understand technical performance. You can control cookies through your browser, but some store features may not work correctly without them.

8. How We Share Information

We do not sell personal information. We may share information with service providers and partners when needed to operate the store and deliver games, including payment processors, hosting providers, app stores, support or email providers, security tools, professional advisors, and legal or government authorities when required.

We may also share information if necessary to protect Magisoft Games, our users, our services, or the rights and safety of others.

9. Children's Privacy

Magisoft Games does not knowingly collect personal information from children under 13 without appropriate permission. If a game is directed to children or if we learn that we collected personal information from a child under 13, we will take steps required by applicable law, which may include parental notice, consent, restricted use, or deletion.

Parents or guardians can contact us at gamedev@magisoftgames.com to ask about a child's information or request deletion.

10. Data Security and Retention

We use administrative, technical, and organizational safeguards designed to protect accounts, purchases, private game files, and download access. No online service can guarantee absolute security, but we work to limit access to the information needed to run the store.

We keep information for as long as needed to provide customer libraries, downloads, updates, support, payment records, fraud prevention, security, tax, accounting, legal, and compliance purposes. We may retain limited records after an account is closed when required or allowed by law.

11. Your Choices

You may contact us to request access, correction, deletion, or help with your account information. Some requests may depend on where you live, whether we need to keep transaction records, and whether we must preserve information for security, legal, or fraud-prevention reasons.

To make a privacy request, email gamedev@magisoftgames.com from the email address connected to your account when possible.

12. Changes to This Policy

We may update this Privacy Policy when we add new games, app store listings, payment options, account features, or legal requirements. The updated version will be posted on this page with a new last updated date.

13. Contact

For privacy questions, app store privacy-link requests, or account data requests, contact Magisoft Games at gamedev@magisoftgames.com.